What do I need to know before contacting you?
Most important thing is that you know what you want to accomplish. What is purpose of building the software or app? What should it do? Like scope, timeframes, or business challenges you’d like to solve.
Having a clarity about what you want to achieve by building your software or app is what matters the most.
How much time will it take for you to develop my software product or app?
In order to provide you with a precise answer, we will need to prepare the project scope. We'll start with an in-depth discussion to understand your app's features, functionalities, and design preferences. This phase typically takes one week to may be one month depending on project complexity. Once we have requirements clarity in hand, we can provide you with what features can be completed within the budget and estimate how long will it take to develop this scope.
How do you guarantee product quality?
We take product quality very seriously, and our commitment to delivering a high-quality software product is a top priority. After all, it’s our bread and butter. About the "how" part of the question - we employ a rigorous testing process throughout the development cycle. This includes unit testing, integration testing, and user acceptance testing (UAT).
We maintain detailed documentation throughout the development process, including code documentation, test plans, and technical documentation. This documentation helps ensure the transparency and maintainability of the product. We adhere to industry-standard quality assurance practices and methodologies. This ensures that your software is thoroughly evaluated for performance, security, and functionality.
We value your input and feedback throughout the project. Your active participation in testing and review processes is essential to ensuring that the software aligns with your expectations and business goals.
We provide you with regular updates on the project's progress and status. This keeps you informed about how the project is evolving and allows for early identification of any potential issues.
How much do you charge?
We understand that pricing is an important consideration for your project before you step further.However, the cost of a software development project can vary significantly based on several factors, including the project's scope, complexity, features, and technology requirements. To provide you with an accurate estimate, we'll need to gather more information about your specific needs.
It sounds hazy but we are just being honest. We would be happy to discuss your project in more detail to provide a customized proposal that outlines the cost. This proposal will include a breakdown of expenses based on the development phases, resources required, and any additional services or features you may require.
I recommend scheduling a consultation with our team. During this consultation, we'll ask you about your project's specifics and gather the necessary details to provide you with a precise estimate.
Rest assured, our pricing is transparent, and there are no hidden fees.
What about the Intellectual property rights on software that your company develops for the client?
Our approach is transparent, and we're open to discussing IP rights and agreements to align with your specific needs and concerns.
You, as the client, retain full ownership of the intellectual property related to the software we develop for you. This includes the source code, design elements, and any proprietary technology or algorithms specifically created for your project.
We maintain strict confidentiality regarding your project details, source code, and any proprietary information. Our team adheres to non-disclosure agreements to ensure that your ideas and sensitive information remain secure.
What amount of control will I have over project development?
Your level of control and involvement in the project is substantial. We ensure that you have utmost comfort with what activities are being conducted during the project development phase. Your input is critical in shaping the final product. You will have direct access to a dedicated project manager who will serve as your main point of contact. They will keep you informed about project progress, updates, and milestones.
Key decisions related to the project, such as technology choices, design elements, and project milestones, are made collaboratively with your input and approval. Here's what you can expect in terms of control over your project during various stages of its development:
- Project Scope and Objectives: You have full control over defining the project scope and objectives. We work closely with you during the initial stages to understand your vision, goals, and specific requirements.
- Requirements Gathering: We involve you in the requirements gathering phase, where you can specify features, functionalities, and any unique elements you want to see in the project. Your input guides our development team.
- Regular Updates: Throughout the development process, we provide regular updates on project status. We encourage your active involvement in reviewing progress, providing feedback, and suggesting improvements.
- Change Requests: If you have changes, additions, or new ideas during the project, you can submit change requests. We'll assess them, seek your approval, and implement them if approved, ensuring you have control over project adjustments.
- User Acceptance Testing (UAT): Before deployment, you have the opportunity to conduct user acceptance testing (UAT). This phase allows you to thoroughly test the software and ensure it aligns with your expectations. If there are specific features or aspects of the project that you consider high-priority, we prioritize them based on your guidance.
How do you handle change requests from your clients? What happens if things change?
Change is a natural part of any project and we are committed to being flexible and responsive to your evolving needs. Here's how we typically handle change requests from our customers:
Initial Assessment: Upon receiving your change request, we conduct an initial assessment to understand the scope, impact, and feasibility of the requested changes. We evaluate how the changes align with the project's objectives and timeline.
Detailed Analysis: For any major changes, we perform a detailed analysis to provide you with a clear understanding of the implications, including potential adjustments to the project timeline and budget.We'll provide you with a detailed breakdown of the potential effects on the project, such as any additional costs or adjustments to the project schedule. You have full control over the decision to proceed with or modify the change request.
Once the change request is approved, our team proceeds with the necessary modifications.
We follow best practices to ensure that changes are seamlessly integrated into the project.
Our goal is to be agile and responsive to your changing needs while ensuring that the project remains on track and aligned with your objectives.
We recognize that change requests are a normal part of the project lifecycle, and our team is well-prepared to handle them efficiently and effectively
Will development process include prototypes that I can test and provide feedback?
Yes, absolutely! As part of our development process, we typically create prototypes and also arrange walk through demo meetings during the development of your software product or app. We create prototypes (either clickable or visual concepts) early in the development phase. This will allow you to get a sense of the look and feel of the final product.
We use these prototypes and demos to conduct user experience (UX) testing. This ensures that the software's interface is intuitive and user-friendly. Throughout the development journey, you'll have the opportunity to interact with these prototypes and demos, providing input that guides the project toward success.
What if I have product that I want to improve?
We're happy to help you improve and enhance your existing product! Many of our clients come to us with established products seeking to make them better, more competitive, and aligned with evolving market needs.
We will start by conducting a thorough assessment of your current product. This involves examining its functionality, user experience, performance, security, and any areas that may require enhancement.
Based on our assessment, we will identify areas where improvements can be made. This could involve adding new features, optimizing existing ones, enhancing user interface (UI) and user experience (UX), or addressing performance bottlenecks. We work closely with you to create a roadmap for improvement. This plan outlines the scope, timeline, and budget for the enhancement project, ensuring that we're aligned with your goals.
Do you have sufficient technology & infrastructure to support development of software product?
Yes, our tech stack is up-to-date and includes industry-standard development tools, programming languages, and software frameworks. We provide a variety of development environments, including testing and staging environments, to ensure that your software is thoroughly tested before deployment.
Our infrastructure is designed to be highly scalable.We can easily adapt and expand our resources to meet the specific needs of your project, whether it's a small-scale application or a large enterprise-level software system.We also have reliable data backup and recovery systems in place to safeguard your project data. This ensures that even in the event of unexpected issues, your data remains secure and recoverable.
In the unlikely event of a system failure or unforeseen disruptions, we have a comprehensive disaster recovery plan in place to minimize downtime and ensure project continuity.
Do I need to be tech-savvy to cooperate with you and communicate with your team?
No, you certainly don't have to be tech-savvy or even software development expert. That's what we're here for. We're here to bridge the gap between technology and your business objectives, ensuring a successful and stress-free collaboration.
You will have a dedicated project manager who will serve as your main point of contact. They will guide you through the process, answer your questions, and keep you informed about project progress.
Our team will explain technical details in a way that's easy to understand. You can freely discuss your ideas, concerns, and feedback with us.
We provide regular project updates and status reports that are concise and non-technical. These updates will keep you in the loop without overwhelming you with technical jargon.
What if my application or website stops working?
For critical issues that impact your application's functionality, we provide immediate response and support. Our goal is to minimize downtime and ensure that your application is up and running as soon as possible.
We maintain regular backups of your application data to ensure that in the event of a system failure, data loss is minimized, and we can restore your application to its previous state.
We take preventive measures to reduce the risk of application downtime, such as applying software updates, security patches, and performance optimizations proactively.
Throughout the resolution process, we keep you informed about the status and progress of issue resolution, providing transparent and timely updates.
We understand that the reliability and availability of your application are critical to your business. we are dedicated to ensuring the uninterrupted functionality of your application.
What if I need help with my website or software product or app down the road? Do you offer support after launch?
We are just an email or phone call away. We're here to support you even after your website is up and running. Our commitment to your project extends well beyond the initial development. Here's what you can expect when you need assistance down the road:
- Ongoing Support: We offer comprehensive support services to address any issues, questions, or concerns you may have. Our support team is just an email or phone call away, and we're ready to assist you promptly.
- Regular Updates: Technology evolves, and to keep your website secure and up-to-date, we provide regular updates and maintenance. This includes software updates, security patches, and performance optimizations.
- Content Management: If your website includes content management, we can help you update and manage your content, ensuring that it remains fresh and relevant.
- Scaling and Enhancements: As your business grows or evolves, you may need to scale your website or add new features. We're here to help you expand and enhance your web presence as needed.
- Consultation: If you have new ideas or strategies you'd like to implement on your website, we're happy to provide consultation and guidance to help you achieve your objectives.
