University Helpdesk Chatbot

Virtual assistant designed to guide students, prospective applicants, and visitors by providing accurate and timely information about the university.
Technologies : Gemini Pro, Google Cloud, Advanced NLU
Training Data Set : Lancaster University
Role:
  • Answering Inquiries: Responding to questions about courses, programs, admissions processes, fees, and application deadlines.
  • Providing Guidance: Offering step-by-step assistance in navigating university resources, including online portals, course catalogs, and campus facilities.
  • Supporting International Students: Addressing queries related to visa requirements, scholarships, and other matters pertinent to international applicants.
  • 24/7 Availability: Ensuring round-the-clock support for students, allowing them to access information anytime without waiting for office hours.
  • Simplifying Information Access: Helping students quickly find answers regarding university rules, academic policies, and terms of enrollment.
  • Personalized Assistance: Tailoring responses based on user needs, offering more specific advice related to individual queries.
  • Reducing Administrative Load: Automating frequently asked questions and routine tasks, freeing up staff for more complex issues.
Example Prompts:
Frequently Asked
  • Show me list of undegraduate courses
  • Give me accomodation details for international students
  • Tell me fees for Bsc Applied Physics
  • What is the duration of the computer science course?
  • Are part-time courses available for working professionals?
Admissions and Courses
  • What undergraduate courses do you offer in Literature?
  • How do I apply for a master's program?
  • What are the application deadlines for international students?
  • What are admission requirements for business management?
Fees and Scholarships:
  • What are the tuition fees for international students?
  • Are there any scholarships available for students?
  • How can I pay my tuition fees online?
Extensions:
  • LLM Choices : ChatGPT, Claude, Llama, Mistral, Falcon etc
  • Retrieval-augmented generation
  • Function Calling
  • Rich Response
  • Text to Speech
  • Speech Recognition
  • Multi-lingual Support
  • Phone gateway and IVR

Let’s build your idea!

Let us help you with free analysis & estimate. Our product expert will contact you within 12 hours.

 All your information is kept confidential and protected by NDA.